Delay of Additional Documentation Request Letters Affecting Part B Connecticut and New York Providers
National Government Services has identified an issue with additional documentation request (ADR) letters for Medicare Part B claims were not sent in a timely manner. This impacted Part B providers from Connecticut and New York only.For the period of 9/17-10/20/2014, letters for claims requiring additional documentation to make a payment determination were not mailed.The cause of the issue has been corrected. Providers whose claims were affected by this issue were sent letters on 10/21/2014; however, the letter has the original issue date. The letters include the following statement:10/21/2014Supplemental NoticeDue to a technical systems issue, the date of the enclosed letter …